You want fries with that?

What is it about the McDonalds that they can never get my order right? I don't mean to sound condescending, I really don't, but c'mon it's not rocket science....at least not the last time I checked. I want my Filet-O-Fish with just a fried patty of fish topped with ketchup. No cheese. No tartar sauce. No nothing. Just fish and ketchup between the bun. WHY CAN'T I HAVE THAT?

In one of my previous lives I worked full-time for a major grocery chain. I started out as a "bagger", moved to cashier, then shiftleader, department trainer, traveling trainer, service desk, bookkeeping office, pharmacy....I was actually training to be a department manager when I left the company. None of it was rocket science either. I never claimed it was. But providing superior customer service (i.e. meeting our customer's basic needs with accuracy and a smile) was the utmost priority. I never told off the smelly old lady that rode around in the mart cart screaming at everyone for the full hour she took to shop. I never asked the man with OCD to shove it when he practically crawled over my back to make sure I put everything into the bag "just so". I didn't because it's not rocket science, people knew it wasn't rocket science and the only thing they asked was that I did whatever it was I was doing correctly.

I need to go work for McDonalds I think. I think they need me as a manager there. No, even better, I need to be a line trainer. Or at the very least a consultant to all the new hires on how to enter in the order as it is read over the drive-thru speaker as well as teaching the preparers how to read the display and have the end result really be what the customer has asked for.

And, for those of you following along, yes, I did eat at McDonalds. My meal totaled more than my daily points allowance by 3 points and I did in fact eat a 5 point breakfast. My total for the day is somewhere in the ballpark of 32 points. That's 8 more than I'm allowed. But I didn't eat lunch because I was running around so by the time we made it to dinner, I needed that 27 points. Call the Cult. Report me. I don't care. I hadn't eaten at the Devil in over a month and a half. I earned it. Unfortunately, I only half enjoyed my blessed Filet because THEY PUT CHEESE ON IT!